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    GENERAL

    WHAT IS FEW & FAR CO?

    We are an artist-run, commission-based artist collective designed to help artists in the creation, sales, management and distribution of their prints, merchandise, products and original works.

    In short, every order placed through our store directly supports artists!

    DO YOU ACCEPT ARTIST SUBMISSIONS?

    Absolutely. We are always looking to offer our services to established and aspiring artists alike!

    If you think you would be a good fit, fill out our contact form here.

    HOW DOES THE ARTIST COMMISSION WORK?

    More information coming soon!

    HOW DO WE SUPPORT ARTISTS EXACTLY?

    From every single purchase made in our online store, no matter how small, the artist is compensated the lions share of the profit!

    We only take a small portion to help cover our time, resources and hosting, management and distribution fees.

    WHAT IS FEW & FAR STUDIO?

    Few and Far Studio is our home, think-tank and professional & dedicated fine art printing studio - and brains & manufacturing company behind our founding brand, Few & Far Collective.

    In short, we are a creative studio specialising in design and branding, focused solely on helping artists to reproduce their artwork & produce quality merchandise.

    “Artists create & we facilitate” You can find out more about us here.

    WHAT’S THE DIFFERENCE BETWEEN “FEW & FAR COLLECTIVE” AND “FEW & FAR CO.”?

    Few & Far Collective was our founding and art-driven clothing brand - created out of the love for the tattoo industry, culture and lifestyle. Few & Far Co. is a commission based e-commerce platform designed to support all artists alike.

    Our passions, purpose and core-values have not changed, only evolved since we founded Few & Far Collective back in 2013.

    ARE YOU GUYS HIRING?

    “You miss 100% of the shots that you don’t take” - Wayne Gretzky.

    WHERE ARE YOU LOCATED?

    We are based in Brisbane, Australia.

    WHERE ARE FEW & FAR CO. PRODUCTS PRODUCED AND PRINTED?

    While our artists are from all over the world, all of our products are still proudly produced either in-house by Few & Far Studio - or outsourced both locally and ethically to our trusted manufacturers and/or suppliers.

    HOW DO I USE MY DISCOUNT/PROMO CODE/GIFT CARD?

    Simply enter your unique gift card or promo code during checkout in the gift card or discount code box then hit apply. Your discount will be automatically applied to eligible products and deducted from your cart total.

    Please note that discount codes are not permitted for use during sales periods, unless otherwise stated.

    WHAT CURRENCY DO YOU USE?

    All orders are listed and processed in AUD (Australian Dollars) ….which sucks for us (as it’s currently at a record low) but great news for pretty much everyone else!

    To browse and shop in your currency, head up to the top left of the website - there you will see the drop down menu.

    WHAT PAYMENT METHODS DO YOU ACCEPT?

    Visa, MasterCard, American Express and regular bank account payments are all accepted via PayPal. Afterpay is also available for orders made within Australia & New Zealand.

    WHAT IS AFTERPAY?

    Afterpay is a payment service that allows clients to pay for retail products, gift vouchers, services and packages in store. The business immediately receives the payment in full, while the client pays off their balance over four fortnightly installments.

    HOW DOES AFTERPAY WORK?

    Afterpay offers a simple installment plans for online shoppers, allowing a purchase to be paid for in four equal installments, due every fortnight.

    Simply fill your cart with everything you want to buy, and during checkout select Afterpay as your payment method.

    First-time customers will need to sign up for an Afterpay account and provide their payment details. Returning customers simply selected Afterpay as their payment method and log in to their account to complete their purchase.

    At any time, you can log in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise they will automatically deduct the installments from your debit or credit card every fortnight.

    If you’re looking for further information about Afterpay, please check their extensive help index here.

    CAN I USE AFTERPAY?

    Afterpay is only available to people who:

    • Live in Australia or New Zealand;
    • Are at least 18 years old;
    • Are capable of entering into a legally binding contract;
    • Have a valid and verifiable email address and mobile number; and
    • Use an Australian or New Zealand credit or debit card to make their purchases.
    DOES AFTERPAY COST ANYTHING TO USE?

    Afterpay does not charge a fee when purchasing from our store. The only fees applied to your Afterpay account are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Afterpay account to make your payment via a different method.

    Yes, Afterpay understands how important security is so they ensure that your personal information is protected. Afterpay is a PCI DSS Level 1 certified compliant Service Provider organisation. PCI DSS is a comprehensive set of requirements created by the Payment Card Industry Security Standards Council to enhance cardholder data security and to ensure the safe handling and storage of sensitive customer credit card information and data.

    This is the highest level of security in the payment industry.

    CAN I REPRODUCE OR RESELL THE ARTWORK I HAVE PURCHASED?

    Images used on this website are reproduced with the express permission of the relevant artist. Copyright is retained exclusively by the artist and must not be reproduced without the express written permission from the artist or Few & Far Co.

    Any unauthorised reproduction will result in legal proceedings.


    PRODUCTS

    I’M NOT SURE WHAT THE PAPER/PRINT SIZES ARE, DO YOU HAVE SIZE CHARTS?

    All available sizes are listed in inches in the product descriptions of each artwork/print.

    Alternatively, you can always refer to our size chart to show the sizes in relation to each other.

    WHAT’S THE DIFFERENCE BETWEEN A PRINT AND A POSTER?

    Size - to put it simply! We use the term ‘poster’ to refer to an image printed at A2, custom size or larger.

    Please refer to our size chart to see a visual of print sizes in relation to each other.

    I’M NOT SURE WHAT SIZE CLOTHING I AM, CAN YOU HELP?

    Of course - and as rule of thumb, we always recommend you purchase your normal sized garment as our sizing is true and pre-shrunk to avoid/minimise shrinkage.

    That said, we have made size chart for those that want to check measurements and fits for themself :)

    HOW IS EVERYTHING PRICED?

    Everything we sell is priced by the artist that designed, made or created it - and we want you to know this, as having the artists value and price their work is important to us. Furthermore, additional or unique factors, such as the materials or stocks used and/or size or editions can affect how pricing is calculated.

    WHAT DOES “TATTOO FLASH” MEAN EXACTLY?

    “Flash” is an industry term used to describe designs on a sheet - which is traditionally and typically displayed on the walls of tattoo parlours and in binders to give walk-in customers ideas for tattoos. Most traditional tattoo flash was designed for rapid tattooing and used in "street shops" (tattoo shops that handle a large volume of generic tattoos for walk-in customers).

    Tattoo flash is either drawn by the individual tattooist for display and use in their own studio, or traded and sold among other tattooists. Hand-drawn, local tattoo flash has been largely replaced by professional artists inspired by and paying homage to the tattoo culture.

    WHAT’S THE DIFFERENCE BETWEEN DIGITAL AND GICLÉE PRINTS?

    Simply put, the quality of the materials used and the longevity is what differentiates digital and giclée prints. Giclée printing allows the artist to provide a high quality product for their customers that, unlike digital, will never fade or degrade over time. However our digital prints are still of the highest quality and a great option for the enthusiast on a budget.

    Giclée printing is an artform of itself - and in essence, a museum-grade reproduction.

    Our giclée prints are printed professionally by our dedicated printer, Kim.
    Kim has 8 years trade experience with fine art reproductions and is responsible for printing every giclée print we have ever sold. All of our giclée prints have been colour-matched by eye (under our specialty studio lighting) to replicate the original artwork, then printed with lightfast inks (fade resistant) on acid free, archival stock before being cut, embossed & finished by hand.

    Giclée printing allows artists to not just replicate their artwork accurately as possible but also allows them to sell fine art reproductions that will last a lifetime, as they will never fade (IF kept out of direct sunlight!) or degrade over time!

    All of our giclée fine art prints come with a 100 year guarantee.

    Our digital prints are a digital copy - that we are able to produce much faster and at a lower price point - making them a very appealing alternative. Digital prints are perfect for an enthusiast on a budget and/or budding artists etc. however do not have the colour brilliance, look, feel or lifespan of our giclée reproductions. That said, our digital prints are still a beautiful print as each artwork is printed using the same colour-matched files as our giclée prints and feel similar to our giclée reproductions as we have specially sourced a textured stock of the highest quality available.

    WHAT PRINTER AND MATERIALS DO PRINT ON/WITH?

    If we tell you, we gotta kill you …because it took us years of sourcing, experimenting, test printing and perfecting to find the ‘perfect’ stocks and inks - and it’s also some of the secret sauce.

    WILL THE PRINTS LOOK EXACTLY LIKE THE THUMBNAILS SHOWN?

    We try to best represent the original artwork in our thumbnails but inevitably, in some cases, certain colours may differ slightly from the original depending on the user’s screen and settings.
    This is because your device’s screen displays colours in RGB, while printed colours are comprised in CMYK.

    Another factor to consider is your screen itself is a lighting source but paper is not, therefore colours might appear slightly brighter or more saturated on screen.

    CAN I TRY SAMPLES OF YOUR PRODUCTS?

    If you’re an artist considering our services you can request a sample pack through Few & Far Studio.

    CAN I USE THE DESIGNS I PURCHASE FOR PERSONAL USE?

    You are best to contact the artist directly, as we do not own the rights to the artwork or designs in our store.

    HOW SHOULD I CARE FOR MY PRINT?

    To ensure your print stays in pristine condition, it’s always best to only touch and handle your print by the edges, avoid bending and keep away from any direct sunlight, moisture, humidity or dust.

    Please note: How you handle your print will ultimately determine the quality and lifespan of your print and we cannot and will not be held responsible for any issues that arose from mishandling.


    SHIPPING & HANDLING

    DO YOU SHIP WORLDWIDE?

    Yes we do! Check out our shipping information section for all our pricing and services.

    HOW OFTEN DO YOU SHIP ORDERS?

    Tuesday and Thursday are our dedicated shipping days - and the cut off is 11:00am as shipments leave the studio by 2:30pm (usually) on those days. Any orders placed after 11:00am AEST on either day will be sent on the next scheduled shipping day.

    This said, we’d like to remind you that while we try our absolute best to adhere to our policy and guidelines, it’s not always possible given the nature of our print-to-order service - so sometimes it might run a little slower than we hope and strive. We know it sucks …but we hope you can see it being a good trade off for a fresh print that was printed just for you.

    That said, sometimes things are completely out our control - for example, during peak periods (Holiday season, sales or promotional events) so please ask that you add an extra day or two to your delivery during this times. Thank you!

    HOW MUCH DOES SHIPPING COST?

    All shipping rates are calculated by weight and delivery location.
    We’ve listed our shipping rates, by zone, below.
    Check out our shipping information section for further information.

    DOMESTIC

    AUSTRALIA

    STANDARD SHIPPING

    • $7.50 flat rate (includes tracking and signature on delivery)
    • Free shipping on orders over $150

    EXPRESS SHIPPING

    • $15 flat rate (includes tracking and signature on delivery)

    INTERNATIONAL

    NEW ZEALAND

    STANDARD SHIPPING

    • $7.50 AUD flat rate up to 0.5kg (no tracking)
    • $15 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $150 AUD (no tracking)

    EXPRESS SHIPPING

    • $20 AUD flat rate express shipping (tracking and signature on delivery included)
    USA/CANADA

    STANDARD SHIPPING

    • $12.50 AUD flat rate up to 0.5kg (no tracking)
    • $20 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $200 AUD (no tracking)

    PACK AND TRACK

    • $30 AUD flat rate (includes tracking)
    UNITED KINGDOM

    (England, Scotland, Wales and Ireland)

    STANDARD SHIPPING

    • $12.50 AUD flat rate up to 0.5kg (no tracking)
    • $25 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $200 AUD (no tracking)

    PACK AND TRACK

    • $30 AUD flat rate (includes tracking)
    EUROPE

    (Germany, France, Belgium, Croatia, Denmark, Estonia, Hungary, Malta, Poland, Portugal, Slovenia, Ireland, Netherlands, Spain, Sweden, Lithuania)

    STANDARD SHIPPING

    • $12.50 AUD flat rate up to 0.5kg (no tracking)
    • $25 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $200 AUD (no tracking)

    PACK AND TRACK

    • $30 AUD flat rate (includes tracking)
    ASIA

    (Malaysia, Singapore, South Korea, China, Hong Kong)

    STANDARD SHIPPING

    • $12.50 AUD flat rate up to 0.5kg (no tracking)
    • $25 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $200 AUD (no tracking)

    PACK AND TRACK

    • $30 AUD flat rate (includes tracking)
    REST OF THE WORLD

    STANDARD SHIPPING

    • $12.50 AUD flat rate up to 0.5kg (no tracking)
    • $25 AUD flat rate over 0.5kg (no tracking)
    • Free shipping on orders over $200 AUD (no tracking)
    INTERNATIONAL TAXES AND CUSTOMS CHARGES

    International customers may be required to pay sales tax, duty and/or customs charges.

    All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Few and Far Co. is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

    HOW LONG DOES DELIVERY TAKE?

    Firstly, we know you’re excited to receive your order - and we’re stoked for you too - and while we always do our best to get orders out ASAP, and as scheduled, we want to remind you that delivery times are affected by many variables.

    Some of these are outside of our control (e.g. peak times, promotions, sales, holiday seasons, shipping carrier/customs delays and operating as a small team etc) so unfortunately sometimes delays can occur.

     

    You should also be aware that we cannot track your order if you have not selected a traceable service at checkout.

    DOMESTIC

    AUSTRALIA

    STANDARD SHIPPING

    Please allow *2-5 business days for delivery after you have received our shipping confirmation email.

    EXPRESS SHIPPING

    Please allow *1-3 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.


    INTERNATIONAL

    NEW ZEALAND

    STANDARD SHIPPING

    Please allow *3-10 business days for delivery after you have received our shipping confirmation email.

    EXPRESS SHIPPING

    Please allow *2-4 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    USA/CANADA

    STANDARD SHIPPING

    Please allow *5-14 business days for delivery after you have received our shipping confirmation email.

    PACK AND TRACK

    Please allow *3-10 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    UNITED KINGDOM

    (England, Scotland, Wales and Ireland)

    STANDARD SHIPPING

    Please allow *5-14 business days for delivery after you have received our shipping confirmation email.

    PACK AND TRACK

    Please allow *3-10 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    EUROPE

    (Germany, France, Belgium, Croatia, Denmark, Estonia, Hungary, Malta, Poland, Portugal, Slovenia, Ireland, Netherlands, Spain, Sweden, Lithuania)

    STANDARD SHIPPING

    Please allow *5-14 business days for delivery after you have received our shipping confirmation email.

    PACK AND TRACK

    Please allow *3-10 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    ASIA

    (Malaysia, Singapore, South Korea, China, Hong Kong)

    STANDARD SHIPPING

    Please allow *5-14 business days for delivery after you have received our shipping confirmation email.

    PACK AND TRACK

    Please allow *3-10 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    REST OF THE WORLD

    STANDARD SHIPPING

    Please allow *5-14 business days for delivery after you have received our shipping confirmation email.

    * Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

    Please see our shipping information page for more info on time frames and shipping methods prior to contacting us.

    WHY IS INTERNATIONAL SHIPPING SO EXPENSIVE?

    It is what it is. We understand paying for shipping sucks - so do what we can, where we can to keep this to a bare minimum ...however this is out of our control as ALL shipping costs are calculated by weight and delivery to both our domestic and international locations.

    That said, we have calculated a flat-rate for shipping (which is still dependent on the zone and location of delivery) to help share the load with all our international friends. We appreciate all of your support and always striving to keep our shipping charges to a minimum.

    ARE MY PRINTS SAFE IN THE MAIL?

    We’re not trying to brag here, but our success rate is very high. Shipping and handling is very important to us; it’s something we take very seriously - so can promise you that we always do our absolute best - and so far, so damn good. This said, if your print does arrive damaged, then please contact us right away to work it out.

    HOW IS MY ORDER PACKAGED?

    The shipping and handling of our vast selection of artwork is very important to us. We’ve spent years trialing materials and are constantly improving the way we ship art around the world. We are confident that our delivery methods are the best available with both budget and service in mind.

    Items as listed below will be packaged accordingly:

    Fine art giclee reproductions & digital prints: Standard size prints available in A5, A4 and A3 will be packed inside a plastic sleeve within a 700gsm heavy-duty rigid mailer for maximum protection. Custom size, A2 and A1 posters will be carefully rolled and shipped within a mailing tube for protected travel worldwide.

    Skateboards: All skateboards and/or breakables are wrapped in bubble wrap before being packaged in either a heavy-duty rigid mailer, wrapped in cardboard or boxed for maximum protection.

    Original artwork: Shipping & handling of original artwork is handled directly by the artist with our guidance and advice.

    Canvas: All canvas’ are wrapped in packing plastic film, then wrapped in bubblewrap and finally wrapped in cardboard for maximum protection during transit.

    Glass: All glass and breakables are wrapped in bubblewrap and boxed, appropriate to their size, in either cardboard or custom-made boxes. Printed glass artwork is shipped by courier to ensure fragile handling.

    * Please note: Unfortunately, damages do occur from time to time so if your order hasn’t arrived as it should please let us know right away.

    WHAT HAPPENS IF MY ORDER ARRIVES DAMAGED?

    Whilst we do everything in our power to ensure your order is packaged to avoid any potential damage in transit, once it has left our hands we are no longer liable for any damage caused on arrival. It sucks and we are sorry. This said, we do care - so if something does arrive in a really bad way, we need to know and will always do what we can to rectify this.

    I SELECTED PRIORITY/EXPRESS, WHY HASN’T MY ORDER SHIPPED?

    Delivery estimates are from the time of shipment, not time of purchase. To clarify, this means your order will arrive quicker once it is posted - it does not skip you ahead of those who ordered before you or process your order any faster. In most cases, orders are processed and shipped within 5 to 7 business days of receiving the order (Please bare in mind, everything is printed to order, specially for you!)


    ORDER HELP

    HOW DO I KNOW YOU RECEIVED MY ORDER?

    Once you order is received, you will receive a confirmation email detailing your order.

    If you don’t receive an order confirmation e-­mail from us within 24 hours of placing your order, please double check that you have supplied the correct contact information and checked your 'Junk' and/or ‘Spam’ mail folder before contacting us (as we more often or not find that it’s ended up in there!).

    That said, If you are still unsure please don’t hesitate to contact us.

    DOES MY ORDER COME WITH TRACKING?

    ALL of our domestic orders (Australia-wide) come with tracking as part of our registered and premium service.

    International tracking is optional. This said, if you do not choose it, we cannot help you once your order leaves our studio. IF you would like to track your order (which we strongly recommend) you MUST select our ‘Express Courier International’ or ‘Pack and Track’ services at checkout.

    For all information on shipping/tracking options for your location see here.
    Or track your order here.

    WHAT IS THE STATUS OF MY ORDER?

    The best way to monitor your order is to log in to your account - or create an account.

    HOW DO I TRACK MY ORDER?

    Click here.

    CAN I CHANGE/CANCEL MY ORDER?

    We are always happy to help you change your order (or cancel IF you need) providing that your order has not left our studio.

    The best way to change your order is to to log in to your account (if you don't have one you can create one here) and check your order status. IF your order is still with us, we will do our best!

    If you must cancel your order, please email your ‘invoice number’ to orders@fewandfarco.com (with “CANCEL MY ORDER" in the subject line) OR respond directly to the order confirmation email that you would have received from us ASAP.

    Please note if your order has already been processed or left our studio there, unfortunately, will be restocking costs involved.

    I MADE A MISTAKE WITH MY ORDER, WHAT SHOULD I DO?

    You should check your order confirmation email to ensure that all your order details including shipping address are correct. We can only make changes prior to your order being shipped from our studio.

    If you supply us with the incorrect shipping address or fail to collect your order and it is returned back to us as a return to sender you will be required to cover the re-shipment fees associated with your order.

    If you have ordered the incorrect size please refer to our order help page for details.

    WHAT PAYMENT METHODS DO YOU ACCEPT?

    Visa, MasterCard, American Express and regular bank account payments are all accepted via PayPal. Afterpay is also available for orders made within Australia & New Zealand.

    IS IT SAFE TO ORDER ONLINE?

    As safe as you can get! We are committed to ensuring that all your information is safe and secure.

    ARE YOUR PRICES GST INCLUSIVE?

    Yep! No need to worry about extra charges.

    WHAT IS YOUR RETURNS POLICY?

    Unless an order has arrived faulty or damaged, generally speaking, we do not accept returns as it’s just too hard as a small business - and especially hard if we have specially made or printed something for you. This said, we’re humans too, we get it - it happens and sucks …so if you have a problem and really want to return something, drop us a line and we will look into options for you.

    This said, if the item was incorrectly packaged and damaged, or you simply received the incorrect items (we’re humans remember!) please contact us immediately and we will treat this as priority.

    Please address ALL returns/exchange to:
    Few and Far Co.
    PO Box 7077
    Brendale, QLD 4500
    Australia

    If you are eligible for a refund, it will be made via the original payment method within 14 days of our receipt of returned items).

    DO YOU OFFER FREE SHIPPING?

    We do - ‘cause we appreciate you!

    All domestic orders over $150 AUD receive free shipping!
    All international orders over $200 AUD receive free shipping!

    WE’RE OPENING A SHOP, DO YOU OFFER DISCOUNTS ON BULK ORDERS??

    To enquire about bulk ordering prints at a discounted rate please fill in the contact form or send an email to admin@fewandfarco.com

    OTHER THINGS YOU SHOULD KNOW

    • All following up and/or tracking is the responsibility of each customer and/or the shipping service provider – while we do everything we can within our power and to the best of our ability to make sure orders get to you safely and as quickly as possible, we cannot be held responsible once an order leaves our studio.  
    • Free domestic shipping will be sent via Regular Post.
    • Free international shipping will be sent via International Airmail (no tracking).
    • If a customer error in shipping address is made during the checkout process, Few and Far Co. reserves the right to charge a re-shipment fee according to the relevant price of postage to your location. 
    • The shipping cost for orders is non-refundable.

    SOMETHING ELSE?

    No problems! Contact us here and we’ll get back to you ASAP (We will try to within 24 hours)

    If it is of the utmost urgency you can contact us directly via Whatsapp at +61432642588